[Case Study] 📕 How A German Bank Overhauled Their Social Customer Experience

I wanted to share our latest case study with you which look at how a major German bank, Volksbank Mittelhessen, used data to improve their social customer experience Download Now ! Hi, I wanted to share our latest case study with you which looks at how a major German bank, Volksbank Mittelhessen, used data to improve their social customer experience thanks to Talkwalker's social listening platform and 247GRAD CONNECT. Talkwalker and 247GRAD CONNECT teamed up to give Volksbank Mittelhessen a truly 360 degree social media monitoring/management solution that helped them to: Provide better social customer service by improving monitoring around their brand Increase social media engagement by using data to understand the interests of their audience Improve cross departmental teamwork by having a social software solution that allows for easy collaboration Thanks for your time, Download Now ! Estelle Talkwalker | Customer Excellence estelle@talkwalker.com | +1 646 712 9441 Copyright © 2015, Trendiction S.A, All rights reserved. unsubscribe from this list Facebook Twitter LinkedIn Google + YouTube